How are shipping costs determined?
Shipping costs are determined by the item's size, weight, shipping method and delivery address. In your shopping cart, we show an estimated shipping cost based on lowest price shipping method, and assume all items in your cart are going to a single address within the contiguous states. If you select a different shipping method, an APO/FPO address or an address outside the continuous United States, your actual shipping may be slightly higher.
Where do we ship?
All 50 States (parcel and freight delivery) APO/FPO addresses (parcel – US Postal Service) US Territories, Puerto Rico, Virgin Islands
At this time not all items can be shipped to P.O. Boxes and some items have shipment restrictions. Ship restrictions can be found on the item details pages.
What shipping methods are available?
Peerless Specialties, LLC offers customers quick and reliable shipping methods for items purchased from their shopping cart.
Please Note: All orders must be received before 2:00 p.m. EST or your order may not be processed until the next business day. Business days are Monday-Friday and do not include federal holidays within the United States.
Large Item Shipping Method:
Large items ship via LTL freight.
Freight Delivery (10-15 business days) is the delivery option where drivers will unload your item but not responsible for carrying the item inside the building. We recommend that you have someone with you to help bring your item indoors. Drivers do not assist with unpacking, set-up or clean up.
How Do I Track My Shipment?
You can track your package by going to the Order Tracking page as a registered customer, you will receive a email from the shipping company directly, or call us toll free (18008134631) for your tracking information.
Peerless Specialties, LLC understands that sometimes your purchase is not a perfect fit. For that reason, we offer customers the option to return or exchange most items purchased within 60 days of receipt. Please return any products (via Fedex, UPS, USPS) for items purchased online.
We reserve the right to limit or decline returns that don't meet the following requirements:
Returns must be received within 10 days Items being returned must be new and unused Refunds are provided in the form of online credit payment. In-store purchases can only be returned in a store. They cannot be returned by mail. Returns or exchanges without the original receipt/packing slip will be offered a merchandise credit for the lowest price.
The following items cannot be returned:
Please feel free to contact our customer service department at 1-800-813-4631 or email us at firstname.lastname@example.org and we will be happy to assist you.